No Canadian taxes will be charged to items being shipped outside of Canada, but your country may charge any applicable taxes in your country.
You can request to cancel any order before it ships from My Orders. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are preparing for shipment
If you missed the window to cancel the order, you can always set up a return or exchange ahead of time, and then send the item back once it arrives. Please note, return shipping costs may apply!
QUESTIONS ON RETURNS
If your item is defective, you will receive a full refund.
If you are not satisfied with your purchase, we are happy to offer a full refund minus original shipping cost. The merchandise must be returned at your expense.
You must contact the store within 30 days of receipt for “Return Authorization and Return Instructions”.
Refunds will be credited to the original credit card.
If you received the item and it is damaged, please contact us and we will refund the full amount and shipping.
We will provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.