Culture Crew Finger Puppets

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Can I track my order?

The tracking number will be available on the website. Go to your orders and click the order that is being shipped by Expedited Freight, see its details and you will either find the Expedited Freight tracking number or a link/button that allows you to track trace Expedited Freight package.

Can I see exactly where my Canada Post package is?

Track tool. The Track tool provides the latest information on the location and status of your package. We update our information as it becomes available.

When will an item be back in stock?

If an item is“out of stock” please contact us directly and we can let you know when the item is expected back in stock.

Do you offer fast shipping?

If the shipping presented on the website is not quick enough, please contact us directly and we can explore quicker avenues.

Will I pay taxes on international shipping?

No Canadian taxes are applied to items shipped to the United States or internationally.

How long will it take for my shipment to arrive?

We have carefully selected two options of shipping to ensure you receive the fastest, safest and most reliable delivery service possible. The two options are XPost Business Shipping which can take up to 3 business days and expedited shipping which can take up to 10 business days. If you would like an alternative shipping option, please contact us to discuss other options.

What are the shipping costs?

Shipping costs are based on the size and weight of the box that will contain your item or items. The cost of shipping is calculated at the time of your order. Orders for outside of Canada will be individually calculated and pre-approved by the customer.

Where do you ship?

We offer shipping in Canada through the website but will happily ship anywhere in the world. Please contact us directly.

What if I’m not home?

If no one is home to receive the parcel, Canada Post will look for a safe location to leave it (with a safe drop card telling you the location of the item). If a safe location is not possible, Canada Post leave a delivery notice card telling you where to pickup the item at a designated post office. A delivery notice card lets the customer know they can pick up their parcel at the nearest post office. Government-issued photo ID is required to pick up parcels. Customers must sign up for this option.

CANADA POST

FREE SHIPPING

CANADA POST

FREE SHIPPING

CANADA POST

FREE SHIPPING

CANADA POST

FREE SHIPPING

CANADA POST

FREE SHIPPING

CANADA POST

FREE SHIPPING

CANADA POST

FREE SHIPPING

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Reviews

Can I track my order?

Can I see exactly where my Canada Post package is?

When will an item be back in stock?

Do you offer fast shipping?

Will I pay taxes on international shipping?

How long will it take for my shipment to arrive?

What are the shipping costs?

Where do you ship?

What if I’m not home?